Good to know
Returns & damaged orders
Use the support options attached to the order you placed.
Food orders may have restrictions
Return eligibility depends on the selected item, seller and condition. Review the policy shown before checkout. Do not assume an opened or unopened food item can be returned under the same rules as a non-food purchase.
If a bottle arrives damaged
Keep the outer packaging, bottle label and order information. Take photographs that clearly show the damage, then open the order details in the account used at checkout and choose the available problem-reporting option.
Refunds, replacements and cancellations
The options shown with your order determine the next step. Follow those instructions and the stated response times. This website does not issue refunds, replace items or cancel orders.